Behaviour-informed welfare systems
Behaviour belongs in welfare infrastructure,
not as an optional extra.
How animals respond to necessary handling, health care, enrichment, routine management, environmental change and the people they predictably encounter, from caregivers to vets to members of the public, can provide important evidence about what they may be experiencing and whether welfare arrangements are working as intended. Used in context, that evidence can support proactive welfare decisions and guide what happens next.
This work can support organisations at different stages, from building stronger foundations to strengthening how existing behavioural knowledge, training, enrichment or welfare monitoring informs day-to-day care. The aim is a clearer, more consistent basis for welfare decisions: when training is useful, when a different intervention may matter more and how to review what difference the approach is making for the animal.
Cooperative care: bird participating voluntarily in an X-ray
Video credit: Nicky Plaskitt, Shaping Behaviour
Behaviour is part of the welfare evidence
Behaviour should not be interpreted in isolation. Read alongside health, environment, history and other relevant evidence, it can help identify what warrants closer attention and inform what happens next.
Read that way, behaviour is relevant far beyond training. It can inform decisions about environments and access, daily routines, social management, enrichment, handling and veterinary care, interactions with people, and the way operational systems are designed and reviewed.
The right intervention depends on what is driving the behaviour
Sometimes training is the right tool. Sometimes the more important change is to the environment, routine, social arrangement, access to resources, handling approach or procedure itself. Behaviour-informed welfare means considering what may be shaping the behaviour and matching the intervention to the welfare question rather than assuming that changing the animal's behaviour is the goal.
The next step is to observe what happens: whether the change helped, whether something else needs adjusting, or whether the original interpretation needs to be reconsidered.
Cooperative care: cow voluntarily entering a crush for routine husbandry care
Video credit: Nicky Plaskitt, Shaping Behaviour
Cooperative care in practice
Cooperative care is one example of behavioural knowledge being built into everyday welfare delivery. Training can support animals in participating more voluntarily and predictably in routine care and veterinary procedures, while helping teams make those processes more consistent, workable, and safer in practice. Once established, daily operations can become more effective and efficient.
Cooperative care: pig opening mouth on cue for an oral health check
Video credit: Nicky Plaskitt, Shaping Behaviour
The same welfare principle can look very different depending on the species, the individual animal, their history, setting, risk profile, stage of training, and the resources available.
Cooperative care might mean a bird positioning herself for an X-ray without the need for manual handling, a cow choosing to enter a crush for routine care, a dog participating voluntarily in a blood draw, a pig taking part in her own oral health care, or a sea lion responding to her own name when required to separate safely and calmly from the rest of the group as part of a standard management manoeuvre.
Cooperative care: dog participating voluntarily in a blood draw
Video credit: Heleen Wilkes, Dog Logic
In each case, the welfare value is not the trained behaviour in isolation. It is the preparation, predictability, observation and practical system design around it, giving animals clearer opportunities to participate in necessary care while helping teams deliver that care more safely, consistently and with less avoidable stress.
This footage shows California sea lions taking part in positive reinforcement-based cooperative care and voluntary husbandry training.
Video editing credit: Erin McArthur
Through structured cue-based training, including stationing, shifting and gating, the sea lions were supported to move through daily routines and participate in care with greater predictability and agency.
Those foundations provided support for voluntary health monitoring and veterinary procedures, including body checks, diagnostic positioning, medical injections and blood sampling. Where specialist equipment was not available during training, low-cost props were used to recreate key practical features, enabling behaviours to transfer more effectively and efficiently to the real procedure.
This footage reflects a specific programme shaped by the individual animals involved, experienced team members, available resources and the facility design in place at the time. It includes both direct-contact and protected-contact elements, and should not be read as a universal recommendation for any single handling model.
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This video documents a cooperative-care and management programme developed with sea lions. The behaviours were selected around likely management and veterinary needs, with the aim of making necessary care more predictable and reducing avoidable stress for the animals.
The sequence begins with a return-to-pen cue, giving the team a safer and more reliable way to move the sea lions into their indoor pens. Before this work, responses could be inconsistent: animals sometimes refused, returned to the pool, slid into team members’ legs or blocked the only exit.
Individual name cues were then developed so animals sharing a space could be called and moved one at a time. The footage also shows similar-sounding names and words being used without a response, demonstrating discrimination between cues rather than simply responding to any familiar sound. The same individual cues could then be used when a group were in a shared area or pool together, providing another way to manage individuals within a group.
The cooperative-care sequence begins with a sea lion stationed for a routine body check, including visual and tactile examination of the head, eyes and front flippers. This was developed proactively around areas likely to be useful for routine monitoring and veterinary examination.
The sea lion is then cued onto a weighing scale, allowing body weight to be recorded as part of routine care.
The next clips show cooperative eye care. A fluorescein stain is a diagnostic eye test that uses an orange dye and a blue light to detect scratches, foreign objects, or damage on the surface of the cornea. The sea lion calmly tilts his head to the side and presents an open eye, allowing the handler to apply a couple of drops. All the while, the animal remains voluntarily positioned for examination. A separate behaviour allows a sea lion to immerse her face in a container of saline solution and hold her eyes open, providing another cooperative option for eye care.
A longer full-body examination follows. The sea lion lies down while touch and gentle pressure are applied across different areas of the body, then presents his underside and abdomen for further examination. These behaviours provide foundations that can later support positioning for procedures such as ultrasound, radiography, injections, and blood sampling.
The footage also shows rear-flipper presentation, providing access for visual and tactile examination when required.
A dental-care clip shows an early training approximation involving dental-instrument contact. The sea lion gives a small flinch during the interaction. This has been retained deliberately: cooperative-care training is not always a polished finished behaviour, and the animal’s response provides information about whether the next step should progress, change or become easier.
Another sea lion had an abnormally growing rear-flipper nail that required periodic management to prevent it growing towards the flipper. Cooperative presentation allowed the area to be accessed and the nail managed as needed.
The next sequence shows preparation for specialist veterinary equipment. Simple simulation props reproduced relevant features of equipment so that positioning, contact and stillness could become familiar before the real equipment was required.
Ultrasound preparation is shown first through protected contact, with a physical barrier between the sea lion and team member, and then in the direct-contact arrangement used with these animals at the time. The handling arrangement changes, but the underlying principles of preparation and cooperative participation remain the same.
Further clips show positioning for front-flipper, pelvis and jaw radiography (X-rays). The required behaviour was broken into components such as body position, presentation of the relevant area, equipment placement and remaining still, allowing those elements to be developed progressively.
The sea lion is also shown placing her face voluntarily into an anaesthetic mask and responding to a cue to take deeper breaths. The purpose was to build familiarity with the equipment and behaviour before anaesthesia might be required and avoid other common methods such as darting or restraint, which can be a stressful experience for the animals.
In another protected-contact sequence, the sea lion is introduced gradually to a warming pad and tourniquet while remaining positioned at the barrier. These can form part of preparation for blood sampling, with local warming helping to improve vessel access when needed.
A brief saliva sample is then collected voluntarily for cortisol analysis as part of a stress-related research study.
The sequence concludes with a cooperative contraceptive injection through protected contact, which was required every few months during breeding season as part of responsible management. Stationing, body presentation and remaining in position provide the foundation, while skin preparation, swabbing, touch, pressure and needle contact are introduced progressively rather than appearing for the first time during the procedure.
The value of this work is not the trained behaviour in isolation. It is in anticipating likely experiences under human care and developing cooperative options that can make those experiences more predictable and reduce avoidable stress. What is appropriate depends on the species, the individual animal, the purpose of the behaviour, the risks involved, veterinary input, team capability, available resources and the wider management context.
What stronger behaviour-informed systems can support
Training is not a substitute for appropriate environments, resources, social conditions or meaningful behavioural opportunities. Behaviour-informed welfare systems also remain context-specific: they need to fit the species, individual animals, facility design, resources, risk profile, team capability and welfare goals.
More cooperative care
Supporting voluntary participation in husbandry, health monitoring and veterinary procedures where appropriate.
Better welfare information
Using behaviour alongside other evidence to help judge whether care is having the intended effect and inform what happens next.
Safer, more workable routines
Creating clearer, more predictable interactions for animals and team members.
Greater continuity
Building goals, records, handovers and reviews into the system so good practice does not depend too heavily on one person.
The purpose is not simply to create more training activity, but to build stronger routines and systems that support animal health, make better use of welfare evidence and team time, and bring greater consistency to day-to-day decision-making.
“She understood that, for the programme to succeed, it had to work not only for the animals, but also for the team, the guests and the wider business.”
Tom Scheffer
Senior Executive
Former General Manager | MAF | Ski Dubai
Looking at the wider welfare system?
Behaviour-informed work may sit within a broader implementation challenge involving standards, routines, roles, resources or organisational decision-making.