Behaviour-informed welfare systems

Behaviour belongs in welfare infrastructure,

not as an optional extra.

How animals respond to necessary handling, health care, enrichment, routine management, environmental change and the people they predictably encounter, from caregivers to vets to members of the public, can provide important evidence about what they may be experiencing and whether welfare arrangements are working as intended. Used in context, that evidence can support proactive welfare decisions and guide what happens next.

This work can support organisations at different stages, from building stronger foundations to strengthening how existing behavioural knowledge, training, enrichment or welfare monitoring informs day-to-day care. The aim is a clearer, more consistent basis for welfare decisions: when training is useful, when a different intervention may matter more and how to review what difference the approach is making for the animal.

Cooperative care: bird participating voluntarily in an X-ray

Video credit: Nicky Plaskitt, Shaping Behaviour

Behaviour is part of the welfare evidence

Behaviour should not be interpreted in isolation. Read alongside health, environment, history and other relevant evidence, it can help identify what warrants closer attention and inform what happens next.

Read that way, behaviour is relevant far beyond training. It can inform decisions about environments and access, daily routines, social management, enrichment, handling and veterinary care, interactions with people, and the way operational systems are designed and reviewed.

The right intervention depends on what is driving the behaviour

Sometimes training is the right tool. Sometimes the more important change is to the environment, routine, social arrangement, access to resources, handling approach or procedure itself. Behaviour-informed welfare means considering what may be shaping the behaviour and matching the intervention to the welfare question rather than assuming that changing the animal's behaviour is the goal.

The next step is to observe what happens: whether the change helped, whether something else needs adjusting, or whether the original interpretation needs to be reconsidered.

Cooperative care: cow voluntarily entering a crush for routine husbandry care

Video credit: Nicky Plaskitt, Shaping Behaviour

Cooperative care in practice

Cooperative care is one example of behavioural knowledge being built into everyday welfare delivery. Training can support animals in participating more voluntarily and predictably in routine care and veterinary procedures, while helping teams make those processes more consistent, workable, and safer in practice. Once established, daily operations can become more effective and efficient.

Cooperative care: pig opening mouth on cue for an oral health check

Video credit: Nicky Plaskitt, Shaping Behaviour

The same welfare principle can look very different depending on the species, the individual animal, their history, setting, risk profile, stage of training, and the resources available.

Cooperative care might mean a bird positioning herself for an X-ray without the need for manual handling, a cow choosing to enter a crush for routine care, a dog participating voluntarily in a blood draw, a pig taking part in her own oral health care, or a sea lion responding to her own name when required to separate safely and calmly from the rest of the group as part of a standard management manoeuvre.

Cooperative care: dog participating voluntarily in a blood draw

Video credit: Heleen Wilkes, Dog Logic

In each case, the welfare value is not the trained behaviour in isolation. It is the preparation, predictability, observation and practical system design around it, giving animals clearer opportunities to participate in necessary care while helping teams deliver that care more safely, consistently and with less avoidable stress.

This footage shows California sea lions taking part in positive reinforcement-based cooperative care and voluntary husbandry training.

Video editing credit: Erin McArthur

Through structured cue-based training, including stationing, shifting and gating, the sea lions were supported to move through daily routines and participate in care with greater predictability and agency.

Those foundations provided support for voluntary health monitoring and veterinary procedures, including body checks, diagnostic positioning, medical injections and blood sampling. Where specialist equipment was not available during training, low-cost props were used to recreate key practical features, enabling behaviours to transfer more effectively and efficiently to the real procedure.

This footage reflects a specific programme shaped by the individual animals involved, experienced team members, available resources and the facility design in place at the time. It includes both direct-contact and protected-contact elements, and should not be read as a universal recommendation for any single handling model.

What stronger behaviour-informed systems can support

Training is not a substitute for appropriate environments, resources, social conditions or meaningful behavioural opportunities. Behaviour-informed welfare systems also remain context-specific: they need to fit the species, individual animals, facility design, resources, risk profile, team capability and welfare goals.

More cooperative care

Supporting voluntary participation in husbandry, health monitoring and veterinary procedures where appropriate.

Better welfare information

Using behaviour alongside other evidence to help judge whether care is having the intended effect and inform what happens next.

Safer, more workable routines

Creating clearer, more predictable interactions for animals and team members.

Greater continuity

Building goals, records, handovers and reviews into the system so good practice does not depend too heavily on one person.

The purpose is not simply to create more training activity, but to build stronger routines and systems that support animal health, make better use of welfare evidence and team time, and bring greater consistency to day-to-day decision-making.

“She understood that, for the programme to succeed, it had to work not only for the animals, but also for the team, the guests and the wider business.”

Tom Scheffer
Senior Executive

Former General Manager | MAF | Ski Dubai

Looking at the wider welfare system?

Behaviour-informed work may sit within a broader implementation challenge involving standards, routines, roles, resources or organisational decision-making.

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